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Record Session

Start recording your online session to automatically generate professional session notes using AI.

What is Record Session?​

Record Session allows you to capture audio during your therapy sessions. Serene's AI then transcribes and analyzes the recording to automatically generate structured session notes in your preferred format (BIRP, SOAP, or unstructured).

How to Record a Session​

  1. Click "Start" on the "Record Session" card in Quick Actions
  2. Grant microphone permissions when prompted by your browser
  3. Select your client from the dropdown or create a new client profile
  4. Begin your session - the recording starts automatically
  5. Click "Stop Recording" when your session ends
  6. Wait for processing - your note will appear in Pending Review

What Happens After Recording?​

Once you stop recording:

  1. The audio is securely uploaded to Serene
  2. AI transcribes the conversation
  3. The system generates a structured note based on your preferred format
  4. The note appears in Pending Review for you to review and approve
  5. Session analytics are calculated (duration, talking ratios, emotions)

Key Features​

  • Automatic Transcription: Convert speech to text with high accuracy
  • AI-Generated Notes: Get structured notes in BIRP, SOAP, or custom formats
  • Emotion Analysis: Track emotional patterns throughout the session
  • Talking Time Analytics: View client vs. therapist speaking ratios
  • Secure Storage: All recordings are encrypted and HIPAA-compliant

When to Use Record Session​

  • Online therapy sessions conducted via Zoom, Teams, or other platforms
  • Phone consultations that you want documented
  • In-person sessions where audio recording is permitted
  • Any session where you want automated note generation

Important Considerations​

Client Consent Required

Always obtain explicit consent from your clients before recording sessions. It's both an ethical requirement and may be legally required in your jurisdiction.

Recording Quality

For best results:

  • Use a quiet environment with minimal background noise
  • Ensure your microphone is working properly
  • Speak clearly and at a normal pace
  • Keep client and therapist voices at similar volume levels

Limitations​

You cannot record when:

  • Another recording is already in progress
  • You're in an active telehealth session
  • You haven't granted microphone permissions

Privacy and Security​

  • All recordings are encrypted during upload and storage
  • Recordings are processed on secure servers
  • You control when recordings are deleted
  • Only you have access to your session recordings

Troubleshooting​

Recording won't start?

  • Check browser microphone permissions
  • Ensure no other recording is active
  • Try refreshing the page and starting again

Poor transcription quality?

  • Improve recording environment (reduce background noise)
  • Ensure microphone is close enough to capture both voices
  • Check that audio levels are balanced
Last updated on by Anurag Mandal