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Basic Information

Personalize your Serene workspace in a few quick steps

You'll set up your profile, professional details, calendar, and availability. This helps clients and teammates see accurate info and ensures scheduling works smoothly.

This streamlined setup process helps mental health professionals establish their online presence quickly while maintaining professional standards.

Quick Links:

To get started setting up your profile, open the Dashboard, click on the Start button on the welcome card

Step 1: Personal Information​

Who you are

Fill up the following details:

  • Name
  • Email (pre-filled if you used Google sign-in)
  • About Me — a short, warm bio
  • Social links — LinkedIn and Website (optional)

Keep your bio clear and client-friendly.

Important

You can always change these later from Profile by clicking your avatar on the top right of the screen.

Step 2: Professional Details​

Your expertise and pricing

Set up your professional information that clients will see:

Expertise​

Select your areas of expertise from the dropdown menu. You can choose multiple specializations:

  • Anxiety & Depression
  • Trauma & PTSD
  • Relationship Counseling
  • Family Therapy
  • Addiction Recovery
  • And many more...

Organization (Optional)​

Add your clinic, practice, or organization name if applicable.

Years of Experience (Optional)​

Enter your years of professional experience to help build client trust.

Default Session Pricing​

Set your standard session rate with currency. This is important because:

Default Pricing Display

Your default session pricing will be shown to clients on your booking page if you don't add any specific services. Think of this as your base rate.

Advanced Services

You can create multiple services with different pricing from your Profile Settings later. For example:

  • Individual therapy session - $120/hour
  • Couples therapy - $150/hour
  • Group session - $80/hour

If you don't add specific services, clients will only see your default price.

Step 3: Connect Your Calendar​

Google Calendar integration

Calendar integration connects seamlessly with Google Calendar to enable professional scheduling:

Why Connect Your Calendar?​

  • Automatic availability sync — Your free/busy times sync automatically
  • Prevent double booking — System checks your existing appointments
  • Multiple calendar support — Add work, personal, and other calendars from your Dashboard

Setup Process​

  1. Click "Connect Google Calendar"
  2. Sign in with your Google account (if different from Serene login)
  3. Grant permissions to read your calendar availability
  4. Choose which calendars to sync (you can add more later)
Skip This Step?

You can skip calendar connection and set it up later from your Dashboard. However, without calendar sync, you'll need to manually manage your availability.

Troubleshooting Calendar Connection​

If you encounter issues:

  • Pop-up blocked? Allow pop-ups for serene.vybz.health
  • Corporate network? Try a personal network or VPN
  • Different Google account? Make sure you're using the right account
  • Permissions denied? You can revoke and retry from Google Account settings

Step 4: Set Your Working Schedule​

When you're available for sessions

Define your availability for client bookings:

Adding Time Slots​

Set different availability for each day of the week:

  • Morning slots — e.g., 9:00 AM - 12:00 PM
  • Afternoon slots — e.g., 1:00 PM - 5:00 PM
  • Evening slots — e.g., 6:00 PM - 9:00 PM

Important Settings​

  • Time zone — Your local time zone (clients see converted times)
  • Session duration — Typically 50-60 minutes
  • Buffer time — Breaks between sessions (recommended: 10-15 minutes)
  • Advance booking window — How far ahead clients can book
Session Mode Options

Choose your preferred session delivery:

  • Online only — Video calls via your preferred platform
  • In-person only — Clients visit your office/location
  • Both — Offer flexibility (clients choose during booking)

Booking Window Preferences​

You can customize these settings later from your Profile Settings:

  • Minimum advance notice — e.g., 24 hours (prevents last-minute bookings)
  • Maximum advance booking — e.g., 2 months ahead
  • Cancellation window — How far in advance clients can cancel/reschedule

🎉 Setup Complete!​

Congratulations! Your Serene workspace is now ready. Here's what happens next:

Your Public Booking Page is Live!​

A personalized public page has been created where your clients can:

  • ✅ View your profile and expertise
  • ✅ See your availability in their time zone
  • ✅ Book sessions directly with you
  • ✅ Choose session type (online/offline if you offer both)

Your Public Page URL​

https://serene.vybz.health/user/[your-username]
Share Your Link

Copy this URL and share it with clients via email, website, or social media. They can book sessions without needing a Serene account.

What's Next?​

  1. Edit Your Profile — Update your information and settings
  2. Add Services — Create specific service offerings with different pricing
  3. Set Up Payment — Configure how clients pay for sessions
  4. Manage Teams — Add colleagues if you work in a practice
  5. View Dashboard — Access your main workspace

Getting Your First Booking​

Your clients can now visit your public booking page and:

  1. View your profile and expertise
  2. Choose from your available time slots
  3. Provide their contact information
  4. Complete booking (with payment if configured)
  5. Receive confirmation with session details

Pro Tip: Monitor your practice with comprehensive analytics and client management through your Dashboard. Learn more about mental health practice management best practices.

Last updated on by Anurag Mandal