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Public Page Overview

Your professional gateway for client bookings

Your public page is a personalized booking portal where clients can learn about you and schedule sessions. It's built for professionals who want a simple, professional presence without needing their own website.

What is the Public Page?​

A minimalistic portal to connect with clients

Your public page is a dedicated webpage that introduces you to potential clients and provides them with everything they need to book a session with you. Each therapist on Serene gets their own unique public page that can be shared with anyone.

Think of it as your professional landing page — a gateway between you and your clients that handles introductions, showcases your expertise, and manages bookings all in one place.

Your Public Page URL​

https://care.vybz.health/user/[your-username]

This link is yours to share via:

  • Email signatures
  • Social media profiles
  • Business cards
  • Referral networks
  • Professional directories
Easy Sharing

Copy your public page link from your Profile Settings and share it anywhere. Clients don't need a Serene account to view your page or book sessions.

Who is it For?​

Designed for simplicity and accessibility

The public page is ideal for mental health professionals who:

  • Don't have a personal website and need a professional online presence
  • Want a minimalistic portal to get started quickly without technical setup
  • Need a booking gateway that handles scheduling and payments seamlessly
  • Value simplicity over complex website builders and custom design

Whether you're just starting your practice or have been in the field for years, your public page provides an instant, professional presence that clients can trust.

No coding, no design work, no hosting fees — just update your profile and your public page is ready to share.

What Can You Do with Your Public Page?​

Multiple use cases in one simple portal

Your public page serves several important purposes:

1. Client Introduction​

Present yourself professionally to new clients:

  • Share your expertise and areas of specialization
  • Display your professional bio and therapeutic approach
  • Showcase languages you speak
  • Include links to your website or LinkedIn

2. Session Booking​

Allow clients to schedule sessions directly:

  • New clients can book their first session
  • Returning clients can reschedule or book follow-ups
  • Real-time availability based on your calendar
  • Automatic booking confirmations

3. Service Display​

Showcase what you offer:

  • List different services with individual pricing
  • Display session types (individual, couples, group)
  • Show session modes (online, in-person, or both)
  • Set expectations for session length and format

4. Payment Collection​

Handle payments seamlessly:

  • Display pricing transparently
  • Accept payments at booking time
  • Configure payment methods (managed or self-payment)
  • Set cancellation and no-show policies

5. Professional Branding​

Maintain a consistent professional image:

  • Display your organization name
  • Include your profile picture
  • Link to external resources
  • Create trust with clear information

What Clients See on Your Public Page​

A complete professional profile

When clients visit your public page, they see:

Header Section​

  • Your name as you've configured it
  • Profile picture for visual recognition
  • Welcome message greeting new visitors
  • Organization name if you've added one
  • Website link if you've provided one

Professional Details​

  • Expertise tags showing your specializations
  • About Me section with your bio and approach
  • Languages you speak with clients

Services & Pricing​

  • Available services with descriptions and pricing
  • Session options (online/offline availability)
  • Default pricing if you haven't created specific services

Booking Options​

Two pathways for clients to book:

New Client:

  • For first-time clients
  • Includes intake information collection
  • Full booking form with contact details

Returning Client:

  • For existing clients rescheduling
  • Simplified booking with email/phone verification
  • Quick access to available time slots

How Your Public Page Works​

From visit to booked session

Here's the typical flow when a client uses your public page:

  1. Client discovers your page via the link you shared
  2. Reviews your profile including expertise, bio, and services
  3. Selects client type (New or Returning)
  4. Chooses a service from your offerings
  5. Picks a time slot from your availability
  6. Provides information (full form for new, simple verification for returning)
  7. Completes payment if you've configured payment collection
  8. Receives confirmation with session details and calendar invite

All of this happens automatically — you simply receive a notification when a new booking comes in.

Automatic Updates

Your public page updates automatically when you change your profile, services, or availability. No need to manually publish changes.

Benefits of Your Public Page​

Why use your public page

No Technical Skills Required​

  • No website building experience needed
  • No hosting or domain setup
  • No maintenance or updates to manage
  • Just update your profile and you're done

Always Available​

  • Clients can book 24/7, even when you're offline
  • Real-time calendar availability
  • Instant booking confirmations
  • Automatic reminders sent to clients

Professional Presentation​

  • Clean, modern design
  • Mobile-friendly interface
  • Fast loading times
  • Consistent branding

Integrated with Your Workflow​

  • Bookings sync with your calendar automatically
  • Client information saved to your client records
  • Payment tracking built-in
  • Session notes connected to bookings

Cost-Effective​

  • No separate website fees
  • No third-party booking system costs
  • All-in-one solution included with Serene
  • Payment processing integrated

Getting Started​

Your public page is ready now

If you've completed your initial setup, your public page is already live! You can:

  1. Find your public page link in your Profile Settings
  2. Visit your page to see how clients see you
  3. Edit your information to customize your presentation
  4. Share your link and start accepting bookings
Next Steps

Learn how to customize your public page in the next section: Editing Your Profile →

Next Steps​

Ready to customize your public page?

Pro Tip

Keep your public page updated with current availability and accurate pricing. Clients appreciate transparency and up-to-date information when booking sessions.